As short a time as possible is the first answer. However this can mean different things to different Insurers, which is why we always keep an eye on progress.

Most of our policies, as they are International, are ’ pay as you go’ policies, which means that if you visit the doctor or dentist you would pay for the service and then request reimbursement. If you are admitted to hospital then the insurer will most likely pay the hospital directly.

Most reimbursements will generally be issued within 14 days, this is assuming that you have completed the claims form correctly and submitted the required invoice and proof of payment.